Privacy Policy

1. Introduction

At FINCADURY UK, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, create an account, or interact with our services.

By using our website or providing your personal information, you agree to the terms of this Privacy Policy.

2. Who We Are

FINCADURY UK
Established: 2023
Registered in England and Wales
📍 Address: 498 Oxford Road, Reading RG30 1EF
📧 Email: contact@fincadury.com
📞 Phone: +44 (0) 7353 281 339

We are the “data controller” responsible for your personal information under applicable data protection laws.

3. Information We Collect

We may collect and process the following types of information:

a. Information you provide directly:

  • Name, company name, and job title

  • Contact details (email address, phone number, business address)

  • Account login details (if applicable)

  • Order and payment information

  • Any other information you choose to share with us (e.g. enquiries, support requests)

b. Information we collect automatically:

  • IP address and browser type

  • Device information and operating system

  • Pages visited, time spent, and other usage data via cookies and analytics tools

4. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer service and support

  • Manage your account and credit terms

  • Send important updates or notifications related to your orders or account

  • Improve our products, services, and website experience

  • Comply with legal and regulatory obligations

We will never sell your data to third parties.

5. Legal Basis for Processing

We process personal information under the following legal bases:

  • Contractual necessity: To fulfill our obligations under a contract (e.g. processing orders).

  • Legitimate interests: To manage our business operations and communicate with customers.

  • Legal obligation: To comply with UK laws and record-keeping requirements.

  • Consent: When you voluntarily sign up for newsletters or marketing communications.

6. Sharing Your Information

We may share your data with:

  • Trusted third-party service providers (e.g. delivery partners, IT services, payment processors)

  • Legal or regulatory authorities if required by law

  • Our professional advisers (accountants, auditors, or solicitors)

All third parties who process your data on our behalf are required to keep it secure and only use it according to our instructions.

7. Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes we collected it for — including legal, accounting, or reporting obligations.

When data is no longer required, it will be securely deleted or anonymised.

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (“right to be forgotten”)

  • Object to or restrict certain types of processing

  • Request transfer of your data to another organisation (“data portability”)

  • Withdraw consent for marketing communications at any time

To exercise your rights, contact us at [insert email address].

9. Cookies

Our website uses cookies to improve user experience and analyse site performance. You can manage or disable cookies through your browser settings. For more information, please see our Cookie Policy (if applicable).

10. Data Security

We take appropriate technical and organisational measures to protect your information against loss, misuse, or unauthorised access. While we do our best to safeguard your data, no online transmission is completely secure, and we cannot guarantee absolute protection.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated effective date.

Last updated: [Insert date]

12. Contact Us

f you have any questions, concerns, or requests regarding your personal data, please contact:

FINCADURY UK
📧 Email: contact@fincadury.com
📞 Phone: +44 (0) 7353 281 339
📍 Address: 498 Oxford Road, Reading RG30 1EF

If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.